[Reader note: in the short life of this blog your feedback has been important. There have been two format suggestions that have been made several times. First, people have said they like the orginal ideas, depth of content and the writing. Second they have said that they often do not have the time to read […]

Disintermediation was one of the buzz words of the late 1990s when Internet 1.0 was filling people with euphoria about how the world would change. Within the context of that time, Internet evangelists were saying that the Internet would largely eliminate the transactional middleman. This clearly came to pass in the travel industry as people […]